Privacy Policy

1.User Information

1.1. In accordance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 on data protection and the guarantee of digital rights (LOPDGDD), mejorlotes.com will handle your data with due responsibility and in in accordance with this Privacy Policy.

1.2. This policy describes how your personal data is processed and why it is collected, the purposes for which we use it, how we store it, how we protect it, and all your options regarding the processing of your personal data.

1.3. This Privacy Policy applies to the processing of your personal data collected by mejorlotes.com for the provision of its services. If you accept the measures of this Privacy Policy, you agree that we may process your personal data as defined in this policy.

1.4. We apply reasonable technical and physical measures to protect the information we collect through www.yoteispirit.com.

2.Purpose

2.1. Your personal data will only be used for the following purposes:

2.1.1. As a Website User (contact form and/or emails sent to the email addresses listed on the page): Your data will be used to respond to your requests for information, comments, or suggestions through the contact section or the email addresses listed on our page and to maintain communication with the interested party.

2.1.2. Legitimacy: Consent and/or request for pre-contractual measures (request for a quote or specific information about a product or service) in accordance with Articles 6.1.a) and 6.1.b) of the GDPR respectively.

2.1.3. As a News Subscriber: We will use your email to send you information about news, promotions, offers, and events. We will inform you about pallets and return boxes daily, weekly, or monthly. If you have subscribed to the news or accepted the sending of promotional information, we inform you that we track our campaigns and mailings by analyzing the activity of the recipients of these (opening of sent emails, clicking on the links contained in the emails, etc. .). The processing will be carried out based on the consent of the interested party according to Article 6.1.a) of the GDPR.

2.1.4. As a Social Media Follower: The data you have provided to the social network will be used to maintain mutual follow-up of our accounts and to be able to contact you always through the chosen social network. We will manage communications through them according to the terms and conditions of each social network. You will always receive information through the social network in questions as long as you are a follower of the responsible party on it. Each of these social networks has its own terms and conditions and are entities independent of us. The processing will be carried out based on the consent of the interested party according to Article 6.1.a) of the GDPR.

2.1.5. As a Registered User: The data provided through the registration form will be processed to create an account for your registration as an identified user, which will allow you, when making purchases and/or orders on our website, to remember your information when making future purchases and/or orders, speed up your purchase process, and access information about your orders and track their status. The processing will be carried out based on the consent of the interested party according to Article 6.1.a) of the GDPR.

2.1.6. As a Customer: Your data will be used to manage the relationship as a customer of our company, as well as the resulting economic management. The processing will be carried out based on the contractual relationship according to Article 6.1.b) and compliance with legal obligations in the economic and fiscal sphere according to Article 6.1.c) of the GDPR.

2.2. Users, by marking the corresponding checkboxes and entering data in the contact form fields, or by sending an email requesting information, expressly and unequivocally accept that their data is necessary to address their request by mejorlotes.com. The user guarantees that the personal data provided is true and is responsible for communicating any changes to them.

3. Duration

3.1. The personal data you provide will be retained as long as our contractual or commercial relationship is maintained. However, from the date of termination of our contractual or commercial relationship, your data will be retained as long as the requested relationship is maintained or you revoke your consent, at which time we will proceed to retain them duly blocked to address possible responsibilities arising from the processing of your personal data for a maximum of 3 years.

3.2. As a Website User: Retained until their purpose is fulfilled or until you revoke the consent provided.

3.3. As a Newsletter Subscriber: Retained until you revoke the consent provided.

3.4. As a Social Media Follower: Retained until you revoke the consent provided or stop following us or mark as unlike.

3.5. As a Registered User: Until you inform us of your intention to delete your registration as a registered user to make purchases.

3.6. As a Customer or Supplier: Four years for tax purposes: The accounting books and other mandatory records according to the applicable tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 General Tax Law. Six years for commercial purposes: Books, correspondence, documentation, and supporting invoices issued and received, contracts, bank documents, etc.). Article 30 Commercial Code.

4. User Rights

4.1. Right of access: The interested party has the right to obtain confirmation as to whether or not personal data concerning them is being processed.

4.2. Right of rectification: The interested party has the right to obtain the rectification of inaccurate or incomplete personal data concerning them.

4.3. Right of deletion: The interested party has the right to obtain the deletion of personal data concerning them when the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

4.4. : Right of limitation: You can request the limitation of the processing of your personal data, in which case we will only retain it for the exercise or defense of claims.

4.5. Right to data portability: You can request that your automated personal data be transferred or transmitted to any other company you indicate to us in a structured, intelligible, and automated format.

4.6. Right to withdraw consent: You have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

4.7. Right of opposition: The interested party has the right to object to the processing of their data.

4.8. We make available to you, upon request, forms where you can exercise these rights. You can request them by emailing us at clients@mejoreslotes.com , indicating the right you want to exercise, and we will send you the corresponding form. The exercise of the rights can be carried out through communication addressed to the email hello@yoteispirit.com.

4.9. The rights of the interested parties are very personal, so they will be exercised by the data owner, duly accrediting their identity. They can also be exercised through legal representation by providing the representation of the third party duly accredited.

4.10. The data controller must respond to the request addressed to them in any case, regardless of whether or not personal data of the affected or interested party is present in their processing. If the request does not meet the specified requirements, the file manager must request that these be corrected. The data controller will respond to requests within one month from the receipt of the request. This period may be extended by two more months if necessary, considering the complexity and number of requests. The data controller will inform the interested party of any such extension within one month of receiving the request, indicating the reasons for the delay.

4.11. The user can request the protection of rights that have not been duly addressed from the Spanish Data Protection Agency.

5. Legal Information

5.1. The requirements of this Privacy Policy complement and do not replace any other existing requirement under applicable data protection law, which will prevail in any case.

5.2. This Privacy Policy is subject to periodic reviews and the company may modify it at any time. When this occurs, we will notify you of any changes and ask you to read the most recent version of our Policy and confirm your acceptance.